Knitwear · 400 machines
Nordweave
How a knitwear manufacturer halved enquiry response time and stopped losing RFQs in email.
52%
faster enquiry response
0
enquiries lost in inboxes
1 day
to onboard the catalog
The challenge
Inbound RFQs arrived across email, WhatsApp and calls. Without a single view, enquiries went cold and follow-ups slipped through the cracks.
What they did
Omlooms turned every inbound enquiry into a card on a visual pipeline with colour-coded SLA timers, so the merchandising team always knew what needed attention next.
The result
Response time halved, no enquiry goes unanswered, and qualified RFQs convert straight into orders with their full context intact.
“We used to lose enquiries in email threads. Now every RFQ lands on the pipeline with an SLA timer — nothing slips, and our response time halved.”
See Omlooms in action
Book a 30-minute demo and we'll walk your team through how Omlooms fits the way your factory already works.